User Feedback Tools

User feedback is a great way to keep a pulse check on your product. There are various ways to collect user feedback, ranging from email to in-product surveys. Recent advancements in these tools have made it quick and frictionless to capture user feedback during specific product flows, allowing you to rapidly polish your product's most valuable flows to user needs. Capturing up to date feedback is a must have for modern product management.

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Formstack

A form builder that can also be used for conducting surveys. Integration with SalesForce also allows you to gather feedback under customer records.
Free tier
Free trial
$50 p/m
Website

Hotjar

Visualise your user journey with headmaps, recordings and conversion rate analysis. You can also get feedback from users through popup surveys.
Free tier
Free trial
ā‚¬39 p/m
Website

Usabilla

Allows you to target your web and app audience with "popup surveys". Can leverage behaviour data for more granular targeting.
Free tier
Free trial
Varies
Website

Google Surveys

Allows you to conduct quick targeted market research.
Free tier
Free trial
$0.10 p/r
Website