User Feedback Tools

User feedback is a great way to keep a pulse check on your product. There are various ways to collect user feedback, ranging from email to in-product surveys. Recent advancements in these tools have made it quick and frictionless to capture user feedback during specific product flows, allowing you to rapidly polish your product’s most valuable flows to user needs. Capturing up to date feedback is a must have for modern product management.

 User Feedback Tools
  • Google Surveys

    Google Surveys

    Allows you to conduct quick targeted market research.

    Free tier

    Free trial

    $0.10 / response
    Website
  • Usabilla

    Usabilla

    Allows you to target your web and app audience with “popup surveys”. Can leverage behaviour data for more granular targeting.

    Free tier

    Free trial

    Varies
    Website
  • Hotjar

    Hotjar

    Visualise your user journey with headmaps, recordings and conversion rate analysis. You can also get feedback from users through popup surveys.

    Free tier

    Free trial

    €39 p/m
    Website
  • Formstack

    Formstack

    A form builder that can also be used for conducting surveys. Integration with SalesForce also allows you to gather feedback under customer records.

    Free tier

    Free trial

    $50 p/m
    Website

About the author

  • Asher Saeed is the founder of Topic Expert and a technology and product leader with over 20 years experience in building high growth scale-up businesses.

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